Privacy Policy

1. Introduction

OpenAccessPlaza ("we," "us," or "our") is dedicated to maintaining your privacy. This Privacy Policy details how your information is gathered, used, shared, and protected when you browse our website openaccessplaza.top or engage in our yacht charter services.

Your use of our services indicates your acceptance of the data handling policies detailed in this document. This policy adheres to all pertinent privacy regulations, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy legislation in Canada.

2. Information We Collect

2.1 Personal Information

Personal details you willingly provide to us when you:

• Reserve a yacht charter
• Get in touch via our site or telephone
• Sign up for our newsletter
• Complete forms on our website
• Engage in our surveys or promotional events

These details can include:

• Your name and methods of contact (such as email, phone number, and address)
• Financial details for transactions (securely handled through external service providers)
• Your yacht charter preferences and needs
• Information for urgent situations
• Food preferences and health details (when provided)

2.2 Information Collected Automatically

Automatically gathered details from your device and browsing actions include:

• IP address and geographic details
• Browser specifics
• History and duration of pages visited on our site
• Referral sources
• Device specifications

2.3 Cookies and Tracking Technologies

We utilize cookies and similar tracking technologies to personalize your online experience. These allow us to:

• Store your preferences
• Examine our website's operations and performance
• Offer bespoke content
• Refine our offerings

You can manage your preferences related to cookies through your web browser's settings or our website's consent feature for cookies.

3. How We Utilize Your Information

The information gathered is utilized for:

• Service Provision: To facilitate yacht charters, handle reservations, and correspond regarding your bookings
• Customer Assistance: To address your queries and provide support
• Transaction Processing: To handle financial transactions and manage invoicing
• Safety and Security: To maintain secure operations and deter fraudulent activity
• Promotional Activities: To send you promotional materials, subject to your approval
• Website Advancements: To understand browsing behavior and enhance our website's facilities
• Adherence to Legal Obligations: To fulfill legal and regulatory requirements

4. Information Sharing and Disclosure

Your private details are not marketed, swapped, or leased to outsiders. Information may be shared under these conditions:

4.1 With Service Partners

Your information might be shared with reliable third-party associates who aid in payment processing, website upkeep, email marketing, analysis and monitoring of performance, and client service.

4.2 Due to Legal Demands

If the law mandates, your information may be disclosed in response to legal procedures, court orders, emergency situations, or government inquiries into possible misconduct or unlawful activities.

4.3 During Business Transactions

Your data could be part of assets transferred in a merger, acquisition, or asset sale.

5. Data Security

We use both technical and organizational security measures to shield your information from unauthorized access, amendment, dissemination, or destruction. These measures comprise encryption, secure servers, restriction of access, continual evaluations, and staff education.

Nonetheless, no internet data transmission or electronic storage technique is entirely secure, and we cannot vouch for the absolute security of your data.

6. Duration of Data Retention

We store your personal details only for the time necessary to complete the objectives for which they were gathered, or as mandated by law. Typically, retention periods are:

• Charter reservations: 7 years for tax and legal reasons
• Promotional communications: Until you opt-out or request deletion
• Website analytics: 14 months
• Client support: 2 years following the last interaction

7. Your Rights and Options

Your rights include accessing, modifying, erasing (with legal restrictions), portability, opting out of marketing communications, and managing cookies. To act on these rights, reach out to us through the provided details.

8. Services by Third Parties

8.1 Google Analytics

For website utilization analysis, we enlist Google Analytics. Opt-out is available via the Google Analytics Opt-out Browser Add-on.

8.2 Social Media Platforms

Links to social media with their individual privacy regulations may be on our site.

8.3 Transaction Handlers

Financial transactions are managed by third-party processors that comply with PCI DSS standards.

9. Cross-Border Data Movement

Your information could be processed and transmitted across national borders to countries other than United Kingdom. We ensure proper protection as required by global privacy legislation.

10. Children’s Privacy Protection

Our service offerings are not intended for children below the age of 13, and we do not intentionally gather their information. If a minor has provided their details, contact us without delay.

11. Updates to This Privacy Policy

We may modify this Privacy Policy to reflect adjustments in our practices or regulations. Notifications of updates will occur through posting the new policy, reaching out to registered users, or displaying a notice. Continued engagement after these changes constitutes acceptance.

12. Contact Information

For inquiries about this Privacy Policy or our data practices, please reach out to us:

13. Compliance with Google Ads User Consent Policy

We adhere to the Google Ads user consent policy. Changes to cookies/tracking preferences are always an option through our cookie settings.